Indicator 8: Promptness Of Claims Correspondence - 3rd Quarter - 2000

LARGE INSURERS ( 400 CLAIMS OR MORE PER YEAR )

NAIC INSURER CORRESPONDENCE SENT REPLIES OVERDUE PROMPT YEAR TO DATE 3 YEAR PERCENT
15350 WEST BEND MUTUAL INS CO 1,223 19 98.40% 98.80% 94.70%
15261 SOCIETY INSURANCE A MUTUAL CO 702 22 96.90% 98.10% 93.80%
29157 UNITED WISCONSIN 337 23 93.20% 95.50% 92.30%
SI CITY OF MILWAUKEE 362 23 93.60% 95.50% 88.10%
14184 HERITAGE MUTUAL INSURANCE 709 37 94.80% 94.40% 87.60%
16535 ZURICH AMERICAN INSURANCE COMPANY 665 64 90.40% 93.40% 86.60%
26042 WAUSAU UNDERWRITERS INS CO 1,000 61 93.90% 92.70% 88.50%
21873 FIREMANS FUND INS CO 179 12 93.30% 92.50% 84.80%
26425 WAUSAU GENERAL INS CO 454 37 91.90% 92.30% 88.20%
24449 REGENT INSURANCE CO 765 54 92.90% 92.00% 89.40%
25674 TRAVELERS INDEMNITY CO OF IL 614 38 93.80% 91.60% 86.90%
26069 WAUSAU BUSINESS INS CO 316 22 93.00% 91.30% 88.80%
11207 FREMONT INDEMNITY CO 620 57 90.80% 90.30% 85.70%
24872 CONNECTICUT INDEMNITY CO THE 876 102 88.40% 90.00% 85.70%
24988 SENTRY INSURANCE A MUTUAL CO 1,195 94 92.10% 89.70% 84.60%
40827 VIRGINIA SURETY CO INC 526 56 89.40% 89.40% 86.70%
22977 LUMBERMENS MUTUAL CAS CO 554 54 90.30% 88.60% 80.30%
23035 LIBERTY MUTUAL FIRE INS CO 721 135 81.30% 88.00% 83.40%
24767 ST PAUL FIRE & MARINE INS CO 420 39 90.70% 87.50% 87.00%
21458 EMPLOYERS INSURANCE OF WAUSAU 1,587 128 91.90% 87.10% 83.20%
20486 TRANSCONTINENTAL INSURANCE CO 453 44 90.30% 86.70% 84.00%
20494 TRANSPORTATION INSURANCE CO 1,527 148 90.30% 82.60% 78.90%
SI DEPT OF ADMINISTRATION 233 28 88.00% 81.70% 75.00%
22748 PACIFIC EMPLOYERS INS CO 281 38 86.50% 77.20% 76.40%
19445 NATIONAL UNION FIRE INS CO OF PITTS 465 91 80.40% 73.50% 70.40%
  TOTALS FOR GROUP 16,784 1,426 91.50% 89.80% 85.20%