Indicator 8: Promptness Of Claims Correspondence 2nd Quarter - 2000

LARGE INSURERS ( 400 CLAIMS OR MORE PER YEAR )

NAIC INSURER CORRESPONDENCE SENT REPLIES OVERDUE PROMPT YEAR TO DATE 3 YEAR PERCENT
15350 WEST BEND MUTUAL INS CO 1,078 19 98.20% 98.90% 93.70%
15261 SOCIETY INSURANCE A MUTUAL CO 756 11 98.50% 98.80% 93.00%
29157 UNITED WISCONSIN 337 18 94.70% 96.50% 92.00%
SI CITY OF MILWAUKEE 395 26 93.40% 96.40% 86.90%
16535 ZURICH AMERICAN INSURANCE COMPANY 712 34 95.20% 94.50% 85.60%
14184 HERITAGE MUTUAL INSURANCE 747 40 94.60% 94.20% 86.00%
21873 FIREMANS FUND INS CO 176 13 92.60% 92.30% 83.60%
26425 WAUSAU GENERAL INS CO 496 25 95.00% 92.20% 87.20%
26042 WAUSAU UNDERWRITERS INS CO 1,006 51 94.90% 91.90% 87.10%
23035 LIBERTY MUTUAL FIRE INS CO 314 70 77.70% 91.70% 83.60%
24449 REGENT INSURANCE CO 916 63 93.10% 91.40% 88.50%
24872 CONNECTICUT INDEMNITY CO THE 981 68 93.10% 90.70% 85.00%
26069 WAUSAU BUSINESS INS CO 410 28 93.20% 90.50% 88.00%
25674 TRAVELERS INDEMNITY CO OF IL 705 35 95.00% 90.40% 85.10%
11207 FREMONT INDEMNITY CO 841 33 96.10% 90.00% 84.70%
40827 VIRGINIA SURETY CO INC 514 54 89.50% 89.20% 85.90%
24988 SENTRY INSURANCE A MUTUAL CO 1,274 70 94.50% 88.50% 82.80%
22977 LUMBERMENS MUTUAL CAS CO 656 52 92.10% 87.80% 78.20%
24767 ST PAUL FIRE & MARINE INS CO 418 60 85.60% 85.20% 85.80%
20486 TRANSCONTINENTAL INSURANCE CO 437 56 87.20% 84.40% 82.10%
21458 EMPLOYERS INSURANCE OF WAUSAU 1,726 153 91.10% 84.40% 81.10%
SI DEPT OF ADMINISTRATION 320 33 89.70% 79.10% 72.20%
20494 TRANSPORTATION INSURANCE CO 1,581 196 87.60% 78.70% 76.30%
22748 PACIFIC EMPLOYERS INS CO 382 76 80.10% 73.60% 74.30%
19445 NATIONAL UNION FIRE INS CO OF PITTS 660 86 87.00% 70.70% 68.50%
  TOTALS FOR GROUP 17,838 1,370 92.30% 88.80% 83.70%