Indicator 8: Promptness of Claims Correspondence - 1st Quarter - 2001

LARGE INSURERS ( 400 CLAIMS OR MORE PER YEAR )

NAIC INSURER CORRESPONDENCE
SENT
REPLIES
OVERDUE
PROMPT YEAR TO
DATE
3 YEAR
PERCENT
15350 WEST BEND MUTUAL INS CO 1,376 42 96.90% 96.90% 95.60%
29157 UNITED WISCONSIN 514 20 96.10% 96.10% 93.40%
15261 SOCIETY INSURANCE A MUTUAL CO 817 41 95.00% 95.00% 94.40%
26042 WAUSAU UNDERWRITERS INS CO 1,240 64 94.80% 94.80% 90.60%
10677 CINCINNATI INSURANCE CO THE 407 23 94.30% 94.30% 92.00%
14184 HERITAGE MUTUAL INSURANCE 884 51 94.20% 94.20% 89.80%
21407 EMCASCO INSURANCE CO 482 31 93.60% 93.60% 95.50%
20486 TRANSCONTINENTAL INSURANCE CO 478 31 93.50% 93.50% 87.00%
24988 SENTRY INSURANCE A MUTUAL CO 1,535 103 93.30% 93.30% 87.40%
24449 REGENT INSURANCE CO 1,109 78 93.00% 93.00% 90.40%
22543 SECURA INSURANCE A MUTUAL CO 284 20 93.00% 93.00% 89.40%
24872 CONNECTICUT INDEMNITY CO THE 1,090 86 92.10% 92.10% 87.30%
16535 ZURICH AMERICAN INSURANCE COMPANY 795 67 91.60% 91.60% 88.20%
26069 WAUSAU BUSINESS INS CO 447 39 91.30% 91.30% 90.20%
26425 WAUSAU GENERAL INS CO 441 39 91.20% 91.20% 88.90%
21458 EMPLOYERS INSURANCE OF WAUSAU 1,963 178 90.90% 90.90% 86.20%
SI CITY OF MILWAUKEE 462 43 90.70% 90.70% 89.30%
25674 TRAVELERS INDEMNITY CO OF IL 685 67 90.20% 90.20% 88.60%
20494 TRANSPORTATION INSURANCE CO 1,418 144 89.80% 89.80% 81.70%
40827 VIRGINIA SURETY CO INC 743 77 89.60% 89.60% 87.40%
22748 PACIFIC EMPLOYERS INS CO 441 49 88.90% 88.90% 80.30%
19445 NATIONAL UNION FIRE INS CO OF PITTS 578 67 88.40% 88.40% 74.90%
SI DEPT OF ADMINISTRATION 258 35 86.40% 86.40% 78.70%
24767 ST PAUL FIRE & MARINE INS CO 346 49 85.80% 85.80% 87.40%
23035 LIBERTY MUTUAL FIRE INS CO 1,083 173 84.00% 84.00% 84.00%
11207 FREMONT INDEMNITY CO 512 89 82.60% 82.60% 85.90%
30562 AMERICAN MANUFACTURERS MUTUAL INS C 460 87 81.10% 81.10% 86.80%
22977 LUMBERMENS MUTUAL CAS CO 540 126 76.70% 76.70% 80.20%
  TOTALS FOR GROUP 21,388 1,919 91.00% 91.00% 87.40%