INDICATOR 8: PROMPTNESS OF CLAIMS CORRESPONDENCE--1ST QUARTER, 2000

LARGE INSURERS ( 400 CLAIMS OR MORE PER YEAR )

NAIC INSURER CORRESPONDENCE
SENT
REPLIES
OVERDUE
PROMPT YEAR TO
DATE
3 YEAR
PERCENT
SI CITY OF MILWAUKEE 375 2 99.5% 99.5% 84.3%
15350 WEST BEND MUTUAL INS CO 1,358 8 99.4% 99.4% 92.3%
15261 SOCIETY INSURANCE A MUTUAL CO 764 8 99.0% 99.0% 91.2%
29157 UNITED WISCONSIN 403 8 98.0% 98.0% 91.5%
23035 LIBERTY MUTUAL FIRE INS CO 884 31 96.5% 96.5% 83.9%
14184 HERITAGE MUTUAL INSURANCE 914 56 93.9% 93.9% 83.1%
16535 ZURICH AMERICAN INSURANCE COMPANY 937 59 93.7% 93.7% 82.3%
21873 FIREMANS FUND INS CO 251 20 92.0% 92.0% 81.3%
26425 WAUSAU GENERAL INS CO 500 53 89.4% 89.4% 84.7%
26042 WAUSAU UNDERWRITERS INS CO 1,035 121 88.3% 88.3% 84.1%
24449 REGENT INSURANCE CO 846 99 88.3% 88.3% 86.2%
40827 VIRGINIA SURETY CO INC 537 63 88.3% 88.3% 84.3%
24872 CONNECTICUT INDEMNITY CO THE 1,135 137 87.9% 87.9% 82.5%
26069 WAUSAU BUSINESS INS CO 426 53 87.6% 87.6% 86.5%
25674 TRAVELERS INDEMNITY CO OF IL 654 98 85.0% 85.0% 81.0%
24767 ST PAUL FIRE & MARINE INS CO 410 67 83.7% 83.7% 85.2%
11207 FREMONT INDEMNITY CO 878 144 83.6% 83.6% 80.6%
22977 LUMBERMENS MUTUAL CAS CO 582 101 82.6% 82.6% 73.5%
24988 SENTRY INSURANCE A MUTUAL CO 1,246 232 81.4% 81.4% 78.8%
20486 TRANSCONTINENTAL INSURANCE CO 411 82 80.0% 80.0% 80.0%
21458 EMPLOYERS INSURANCE OF WAUSAU 1,490 360 75.8% 75.8% 77.3%
20494 TRANSPORTATION INSURANCE CO 1,572 492 68.7% 68.7% 72.4%
22748 PACIFIC EMPLOYERS INS CO 412 142 65.5% 65.5% 71.4%
SI DEPT OF ADMINISTRATION 257 93 63.8% 63.8% 64.1%
19445 NATIONAL UNION FIRE INS CO OF PITTS 692 321 53.6% 53.6% 62.7%
TOTALS FOR GROUP 18,969 2,850 85.0% 85.0% 80.8%