1_00_grpA

INDICATOR 8: PROMPTNESS OF CLAIMS CORRESPONDENCE--1ST QUARTER, 2000
LARGE INSURERS ( 400 CLAIMS OR MORE PER YEAR )
NAIC	INSURER	CORRESPONDENCE SENT	REPLIES OVERDUE	PROMPT	YEAR TO DATE	3 YEAR PERCENT
SI	CITY OF MILWAUKEE	375	2	99.5%	99.5%	84.3%
15350	WEST BEND MUTUAL INS CO	1,358	8	99.4%	99.4%	92.3%
15261	SOCIETY INSURANCE A MUTUAL CO	764	8	99.0%	99.0%	91.2%
29157	UNITED WISCONSIN	403	8	98.0%	98.0%	91.5%
23035	LIBERTY MUTUAL FIRE INS CO	884	31	96.5%	96.5%	83.9%
14184	HERITAGE MUTUAL INSURANCE	914	56	93.9%	93.9%	83.1%
16535	ZURICH AMERICAN INSURANCE COMPANY	937	59	93.7%	93.7%	82.3%
21873	FIREMANS FUND INS CO	251	20	92.0%	92.0%	81.3%
26425	WAUSAU GENERAL INS CO	500	53	89.4%	89.4%	84.7%
26042	WAUSAU UNDERWRITERS INS CO	1,035	121	88.3%	88.3%	84.1%
24449	REGENT INSURANCE CO	846	99	88.3%	88.3%	86.2%
40827	VIRGINIA SURETY CO INC	537	63	88.3%	88.3%	84.3%
24872	CONNECTICUT INDEMNITY CO THE	1,135	137	87.9%	87.9%	82.5%
26069	WAUSAU BUSINESS INS CO	426	53	87.6%	87.6%	86.5%
25674	TRAVELERS INDEMNITY CO OF IL	654	98	85.0%	85.0%	81.0%
24767	ST PAUL FIRE & MARINE INS CO	410	67	83.7%	83.7%	85.2%
11207	FREMONT INDEMNITY CO	878	144	83.6%	83.6%	80.6%
22977	LUMBERMENS MUTUAL CAS CO	582	101	82.6%	82.6%	73.5%
24988	SENTRY INSURANCE A MUTUAL CO	1,246	232	81.4%	81.4%	78.8%
20486	TRANSCONTINENTAL INSURANCE CO	411	82	80.0%	80.0%	80.0%
21458	EMPLOYERS INSURANCE OF WAUSAU	1,490	360	75.8%	75.8%	77.3%
20494	TRANSPORTATION INSURANCE CO	1,572	492	68.7%	68.7%	72.4%
22748	PACIFIC EMPLOYERS INS CO	412	142	65.5%	65.5%	71.4%
SI	DEPT OF ADMINISTRATION	257	93	63.8%	63.8%	64.1%
19445	NATIONAL UNION FIRE INS CO OF PITTS	692	321	53.6%	53.6%	62.7%
	TOTALS FOR GROUP	18,969	2,850	85.0%	85.0%	80.8%