Changes for Laid Off Workers

Please note the following information that may affect your workers who file for unemployment benefits during times of layoff:

Required Online Filing in 2017

The Unemployment Insurance Division is retiring the automated telephone filing system. Applying online was required effective May 24, 2017.

Starting August 30, 2017 workers will be required to file weekly claims for unemployment benefits online at  The online system for filing weekly claims will be available in both English and Spanish. 

The majority of unemployment claims are already being filed through the state's fast, easy, and secure online system. Workers who need help using online services or are truly unable to go online can call 414-438-7713 during business hours.

Work Search Requirements for Laid Off Workers -- REMINDER

All workers filing for unemployment benefits must perform a work search unless the requirement is waived. This is a reminder because some of your workers may be affected in the coming months. If you expect to recall your employee, a work search waiver may apply if:

Please keep in mind that if a waiver does not apply, the worker must perform the required work search immediately in order to maintain eligibility for unemployment benefits.

For more information about online filing, work search waivers for your workers, and other unemployment topics, go to

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