Unemployment Claims Online

Go Online Today:


New Applying Online Is Now Required

The Division of Unemployment Insurance is retiring the automated telephone filing system.  Workers must now apply online.

  HOW To File A Claim Online:

  1. Type into the internet browser: my.unemployment.wisconsin.gov
  2. Read and accept Terms and Conditions
  3. Create a username and password
  4. Logon to access online benefit services
  5. File your UI benefit claims and seek answers to individual claims questions

  What You Can DO Online:

  • File an Initial Claim Application
  • File a Weekly Claim
  • Change Income Tax Withholding
  • Update Payment Method
  • Change Address
  • File an Appeal

  VIEW & PRINT Online:

  • Check Claim Status
  • View & Print Payment Information
  • Check Status of Payments
  • View Status of Eligibility
  • Obtain 1099-G
  • Determinations (Form UCB-20)


Fast & Easy

  • No waiting on hold, there are no busy signals online
  • Simple questions and useful help tips


  • Logon with a username and password
  • View a history of your online activity


  • Fill out your claim at your own pace
  • Interrupted in the middle? Don't worry! We save your work so you can pick right up where you left off.
    • For initial claims, you have up to 14 days to finish the claim you started.
    • For weekly claims, you have the rest of the day to finish your claim.


  • Prevent delays in payments with easy to use work search and wage entry screens

Mobile Friendly

  • Use your smartphone or other mobile device

Cost Effective

  • No need for postage or fax expenses


Expanded Access To View Claim Information

  • Payment details by week or summary of ALL payments made
  • Status of payments still pending
  • Balance of benefits remaining and date your claim ends
  • Print official documentation of payments received (e.g., for housing/energy assistance)
  • View weekly wages reported and compare to employer reported wages
  • Status of eligibility issues or appeals
  • View and print determinations (Form UCB-20)

Tools at Your Fingertips

  • View or print your 1099-G tax statements, including previous years
  • Change your address
  • Request or cancel income tax withholding from your payments
  • Update your payment method and bank information
  • Use the online benefits calculators to calculate partial payments

Daily Access

Increased Capability

  • Most claims that start online can be completed online; without having to speak to anyone

For help using online services or if you are truly unable to go online call 414-438-7713 or 608-232-0824 during business hours.

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