Home >Unemployment Insurance (UI) > Handbook for Claimants Table of Contents > Handbook For Claimants - Part 1

Part 1: Your Personal Identification Number

Your PIN is a 4-digit number you make up before you apply. The UI Telephone System and Internet applications will use your PIN and social security number to identify you when you apply. The same PIN must be used for all UI services.

Your PIN protects you from having another person file your claim or obtain information about your claim. Make up a PIN that you will remember but that is unusual enough so others will not guess it. Do not give your PIN to ANYONE. You are responsible for all claims filed and all information given to this department using your Personal Identification Number and Social Security Number.

If you forget your PIN, or believe someone else knows it, you should change your PIN immediately by calling one of the initial claim application telephone numbers and pressing 4 to change your PIN.

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Continue to Part 2: To Reapply for Benefits

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