Wisconsin's Unemployment Insurance Handbook for
Employers (UCB-201)
UI Hours of Operation and Contact Information
EMPLOYER ASSISTANCE
Monday - Friday 7:45 AM - 4:30 PM
|
Contribution/Tax Information:
|
| Audit |
608-266-3180 |
Business Transfers or Taking
Over a UI Account |
608-261-6700 |
| Collections, Benefit Overpayment |
608-266-9701 |
| Collections, Tax |
608-266-9700 |
| Coverage Liability |
608-261-6700 |
| Opening/Closing an Account |
608-261-6700 |
| Quarterly Reports |
608-261-6700 |
| Reimbursement Financing |
608-261-6700 |
Tax Rate and Other Account
Information |
608-261-6700 |
| |
|
| Email contact:
taxnet@dwd.state.wi.us |
| On-line:
http://dwd.wisconsin.gov/uitax |
| |
|
Benefits/Claimant Eligibility:
|
Madison Area Benefit Center
P.O. Box 8978, 53708 |
608-232-0633 |
Milwaukee Area Benefit Center
P.O. Box 09999, 53209 |
414-438-7705 |
| Toll Free Number |
1-800-247-1744 |
|
|
| The benefit center telephone service lines
are very busy on Monday. For faster service, we suggest that you call Tuesday through
Friday from 8:30 to 11:30 AM or 1:30 to 4:00 PM. |
|
|
Wage Reports:
|
| Magnetic Media Reports |
608-267-4406 |
Paper Reports
Additional Forms Request
Adjustment Forms Request |
608-266-0353
608-266-6877 |
Wagenet Dial-Up Bulletin Board
System (BBS) (for electronic
transmission of wage record
data files) |
608-267-6707 |
| |
|
| Email contact:
wagenet@dwd.state.wi.us |
| On-line:http://dwd.wisconsin.gov/uiben/wagehome.htm |
| |
|
|
| |
|
New Hire Reporting:
|
| Toll Free Number |
1-888-300-4473 |
| On-line:
www.newhire-usa.com/wi/ |
| |
|
Hearing Offices - Information about appeals only:
|
| Madison |
608-242-4819 |
| Milwaukee |
414-227-4731 |
| Eau Claire |
715-836-6567 |
| Appleton |
920-832-2769 |
|
CLAIMANT SERVICES
|
To File an Initial Claim Application for a New
Claim or to Reopen an Existing Claim:
|
| On-line:
www.ucclaim-wi.org |
| By Telephone: |
|
| Madison Area |
608-232-0678 |
| Milwaukee Area |
414-438-7700 |
| Toll Free Number |
1-800-UC CLAIM
1-800-822-5246 |
| |
|
| Claims Specialists are available: |
| Monday-Friday |
7:45 AM - 4:30 PM |
|
| |
| On-line and Automated Telephone Initial
Claim Systems are available: |
| Sunday |
9:00 AM - 5:00 PM |
| Monday-Friday |
7:45 AM - 4:30 PM |
| Saturday |
9:00 AM - 2:30 PM |
|
| |
Deaf, hard-of-hearing, and speech-impaired
callers may reach us by calling our TTY toll free number
1-888-393-8914 |
|
|
To File a Weekly Claim Certification for a
Benefit Check:
|
| On-line:
www.ucclaim-wi.org |
| By Telephone: |
|
| Madison Area |
608-261-9990 |
| Milwaukee Area |
414-438-5395 |
| Toll Free Number |
1-800-978-7887 |
| |
|
| On-line and Automated Telephone Weekly Claim Systems
area available: |
| Sunday |
9:00 AM - Midnight |
| Monday-Friday |
1:00 AM - Midnight |
| Saturday |
1:00 AM - 3:00 PM |
|
| |
|
To Get Information, Assistance or to Talk to a
Claims Specialist:
|
| Madison Area |
608-232-0824 |
| Milwaukee Area |
414-438-7713 |
| Toll Free Number |
1-800-494-4944 |
| |
|
| Claims Specialists are available: |
| Monday-Friday |
7:45 AM - 4:30 PM |
|
| Automated Inquiry System is available: |
| Sunday |
9:00 AM - Midnight |
| Monday-Friday |
1:00 AM - Midnight |
| Saturday |
1:00 AM - 3:00 PM |
|
|
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