Wisconsin's Unemployment Insurance Handbook for
Employers (UCB-201)
UI Hours of Operation and Contact Information
EMPLOYER ASSISTANCE
Monday - Friday 7:45 AM - 4:30 PM
|
Contribution/Tax Information:
|
| Audit |
608-266-3180 |
Business Transfers or Taking
Over a UI Account |
608-261-6700 |
| Collections, Benefit Overpayment |
608-266-9701 |
| Collections, Tax |
608-266-9700 |
| Coverage Liability |
608-261-6700 |
| Opening/Closing an Account |
608-261-6700 |
| Quarterly Reports |
608-261-6700 |
| Reimbursement Financing |
608-261-6700 |
Tax Rate and Other Account
Information |
608-261-6700 |
| |
|
| Email contact:
taxnet@dwd.wisconsin.gov |
| Online:
http://dwd.wisconsin.gov/uitax/ |
| |
|
Benefits/Claimant Eligibility:
|
Madison Area Benefit Center
P.O. Box 8978, 53708 |
608-232-0633 |
Milwaukee Area Benefit Center
P.O. Box 09999, 53209 |
414-438-7705 |
| Toll Free Number |
1-800-247-1744 |
|
|
| The benefit center telephone service lines
are very busy on Monday. For faster service, we suggest that you call Tuesday through
Friday from 8:30 to 11:30 AM or 1:30 to 4:00 PM. |
|
|
|
CLAIMANT SERVICES
|
To File an Initial Claim Application for a New
Claim or to Reopen an Existing Claim:
|
| Online:
www.ucclaim-wi.org |
| By Telephone: |
|
| Madison Area |
608-232-0678 |
| Milwaukee Area |
414-438-7700 |
| Toll Free Number |
1-800-UC CLAIM
1-800-822-5246 |
| |
|
| Claims Specialists are available: |
| Monday-Friday |
7:00 AM - 5:30 PM |
| Saturday |
7:30 AM - Noon |
|
| |
| Online and Automated Telephone Initial
Claim Systems are available: |
| Sunday |
9:00 AM - 5:00 PM |
| Monday-Friday |
6:00 AM - 7:00 PM |
| Saturday |
9:00 AM - 2:30 PM |
|
| |
| Deaf, hard-of-hearing, and speech-impaired
callers may apply online using the Internet address shown above, or they
may apply by calling our TTY toll free number. TTY callers must have a
telephone typewriter device. Voice calls are not answered on this
number. TTY Toll Free Number: 1-888-393-8914 |
|
|
To File a Weekly Claim Certification for a
Benefit Check:
|
| Online:
www.ucclaim-wi.org |
| By Telephone: |
|
| Madison Area |
608-261-9990 |
| Milwaukee Area |
414-438-5395 |
| Toll Free Number |
1-800-978-7887 |
| |
|
| Online and Automated Telephone Weekly Claim Systems
area available: |
| Sunday |
9:00 AM - Midnight |
| Monday-Friday |
1:00 AM - Midnight |
| Saturday |
1:00 AM - 3:00 PM |
|
| |
|
To Get Information, Assistance or to Talk to a
Claims Specialist:
|
| Online Claim Information:
www.ucclaim-wi.org |
| By Telephone: |
|
| Madison Area |
608-232-0824 |
| Milwaukee Area |
414-438-7713 |
| Toll Free Number |
1-800-494-4944 |
| |
|
| Claims Specialists are available: |
| Monday-Friday |
7:00 AM - 5:30 PM |
| Saturday |
7:30 AM - Noon |
|
| Automated Inquiry System is available: |
| Sunday |
9:00 AM - Midnight |
| Monday-Friday |
1:00 AM - Midnight |
| Saturday |
1:00 AM - 3:00 PM |
|
|
Updated: August 17, 2009
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