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Unemployment Insurance Division

Unemployment Insurance is one of seven divisions within the Department of Workforce Development.

Business Functions:

• UI Administration is responsible for the management of the Unemployment Insurance Program which provides temporary economic assistance to Wisconsin's unemployed workers, ensuring program integrity and providing legislative and customer relations.  This includes the quality analysis of the benefit and tax programs. To contact UI Administration email: ui@dwd.wisconsin.gov.
   
• Benefit Operations Bureau administers all Wisconsin UI benefit payment programs through an integrated network of call centers.  Administers and coordinates Wisconsin's Quarterly Wage Reporting program, collecting and processing wage records for all UI covered employers. Administers and coordinates Wisconsin's New Hire Reporting program. Is responsible for benefit fraud and overpayment detection and prosecution. To contact the Bureau Benefit Operations email: BenOPNet@dwd.wisconsin.gov.
   
• Bureau of Tax and Accounting is responsible for depositing all UI tax receipts, maintaining employer accounts, collecting delinquent UI taxes, penalties, overpayments and conducting field audits. To contact the Bureau of Tax and Accounting email: Taxnet@dwd.wisconsin.gov.
   
• Bureau of Legal Affairs is responsible for providing legal services to the UI Division, holding hearings of appealed UI claims, and doing policy research and analysis on issues affecting the UI program.

For a list of all Unemployment Insurance services go the the primary program page