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Unemployment Insurance Division
Unemployment Insurance is one of seven divisions within the Department of Workforce Development.
Business Functions:
- UI Administration is responsible for the management of the Unemployment Insurance
Program which provides temporary economic assistance to Wisconsin's unemployed workers,
ensuring program integrity and providing legislative and customer relations.
This includes the quality analysis of the benefit and tax programs. To contact
UI Administration email: dwdui@dwd.state.wi.us.
- Benefit Operations Bureau
administers all Wisconsin UI benefit payment
programs through an integrated network of call centers. Administers and coordinates
Wisconsin's Quarterly Wage Reporting program, collecting and processing wage records for
all UI covered employers. Administers and coordinates Wisconsin's New Hire Reporting
program. Is responsible for benefit fraud and overpayment detection and
prosecution. To contact the Bureau Benefit Operations email: BenOPNet@dwd.state.wi.us.
- Bureau of Tax and Accounting
is responsible for depositing all UI tax
receipts, maintaining employer accounts, collecting delinquent UI taxes, penalties,
overpayments and conducting field audits. To contact the Bureau of Tax
and Accounting email: Taxnet@dwd.state.wi.us.
- Bureau of Legal Affairs is responsible
for providing legal services to the UI Division, holding hearings of appealed UI claims,
and doing policy research and analysis on issues affecting the UI program. To contact the Bureau
of Legal Affairs email: Legalnet@dwd.state.wi.us.
For a list of all Unemployment Insurance services go the the primary program page