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RMS Sampling Method & Process

(Revised July 2007)

1. DWD RMS unit administers the RMS e-polling. County IM/W-2 staff will receive RMS observation e-mails and respond via the RMS website that is listed in the RMS e-mail.
   
   
2. The sample observations will be generated at random by the WINRMS 2000 software system. REMEMBER – a computer selects the samples so we are not picking on you. :-)
   
   
3. Each RMS group will receive at least 2500 e-mails (sample observations) per quarter.
   
   
   • The average number of e-mails per worker will depend on the number of counties and employees in the particular RMS group.
     
     
   • Due to the random nature of the sample observations, a precise number of e-mails per worker cannot be predicted.
     
     
   • Individual workers may receive multiple e-mails over a relatively short time or not receive any over a period of time.
     
     
4. Observations must be answered within 24 hours of the sample time.
   
   
   • If you are out of the office on leave or at training, you can still respond after the 24-hour period by calling (800) 845-7603 or emailing your response to Becky Craig.
     
     
   • If you take a vacation day, you can still respond the following day through the website until the 24-hour period has expired. If the 24-hour period is expired, you can still call or e-mail the day you return to the office.
     
     
   • Non-response reports are monitored on a monthly basis. Counties are contacted when the non-responses are excessive.
     
     

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