Contact Information

• Unemployment Insurance
• Employment & Training
• Workers Compensation
• Equal Rights

Division Services

Services by Division - What each division does

Pub Reference:

SEC-9575-p (R. 2011)

A- Z Topic Index

NOTE: an asterisk * following a phone number denotes 24 hour answering.

See the Services by Division for the Division (Div) abbreviations used below.

A
Name	Div	Phone
Ability Profiler	ET	608-267-7514
Administrative rules (WI Document Sales)		608-266-3358
Administrative Services Division (ASD)	AS	608-266-1024
Affirmative Action data (information)	OEA	608-266-7034
AIDS testing for employment	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Labor certification	ET	608-266-7426
Appeals, Unemployment Insurance	UI	608-266-3189
Appeals, Vocational Rehabilitation	VR	800-442-3477
Appeals, Worker's Compensation	WC	608-266-1340*
Apprenticeship Council, Wisconsin	ET	608-266-3332
Apprenticeships, adult information	ET	608-266-3332
Apprenticeships, youth information	ET	608-267-7210
Arrest/conviction records discrimination	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Assessment/testing for employment	ET	608-267-7514
Assistive technology	VR	800-442-3477

NOTE: an asterisk * following a phone number denotes 24 hour answering.

B
Name	Div	Phone
Back (unpaid) wages	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Bankruptcies	UI	608-266-9700
Benefits, Unemployment Insurance:      Claimant information or assistance	UI	608-232-0824 Madison 414-438-7713 Milwaukee 800-494-4944 Toll-free
Benefits, Unemployment Insurance:      Employer information or assistance	UI	608-232-0633 Madison 414-438-7705 Milwaukee 800-247-1744 Toll-free
Benefits, Unemployment Insurance:      To file a new application or reopen an existing claim	UI	608-232-0678 Madison 414-438-7700 Milwaukee 800-UC-CLAIM (800-822-5246) Toll-free
Benefits, Unemployment Insurance:      To file for a weekly benefit check	UI	608-261-9990 Madison 414-438-5395 Milwaukee 800-978-7887 Toll-free
Benefits, Unemployment Insurance:      TTY	UI	888-393-8914 TTY Toll-free
Bonus pay owed	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Breaks, work	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Bureau of Labor Statistics (BLS) programs	ET	608-266-8341
Business changes in ownership	UI	608-261-6700
Business Enterprise Program (BEP)	VR	800-442-3477

NOTE: an asterisk * following a phone number denotes 24 hour answering.

C
Name	Div	Phone
Career/employment counseling	ET	608-267-7514
Career/employment counseling, disability related	VR	800-442-3477
Child Labor Laws	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Child labor work permits	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Civilian labor force estimates (statistics)	AS	608-266-7034
Client Assistance Program, VR Consumers      WI Dept. Ag, Trade & Consumer Protection	VR	608-224-5070 (V/TTY) 800-362-1290 (V/TTY) Toll-free 608-224-5071 (V/TTY)
Collections, UI Benefits	UI	608-266-9701
Collections, UI Tax	UI	608-266-9700
Commissions owed	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Complaints, disability related      WI Dept. Ag, Trade & Consumer Protection		608-224-5070 (V/TTY) 800-362-1290 (V/TTY) Toll-free 608-225-5071 (V/TTY)
Complaints, discrimination      (incl. job, housing, public accommodations,      other)	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Complaints, Job Service, WIA	ET	608-266-0487
Complaints, migrant camps & crew leaders	ET	608-266-0002
Construction wage	ER	608-266-6860
Consumer price index		608-266-2832
Cost of living data		608-266-2832
Council on Workforce Investment	ET	608-267-9704
Counseling and guidance, disability related	VR	800-442-3477
Counseling/testing	ET	608-267-7514
Coverage, UI Tax (new employers)	UI	608-261-6700
Current Employment Statistics (CES)	ET	608-266-5322
Current Population Statistics (CPS Household survey)	ET	608-267-5053

NOTE: an asterisk * following a phone number denotes 24 hour answering.

D
Name	Div	Phone
Delinquent payments, UI tax	UI	608-266-9700
Disabilities	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Disabilities, vocational	VR	800-442-3477
Discrimination complaints      (including job, housing, public accommodations, other)	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Dislocated Worker Program	ET	608-266-7406
Disputed claims, Unemployment Insurance	UI	608-232-0902 Madison 414-438-7786 Milwaukee 920-832-5368 Appleton 715-836-2870 Eau Claire
Document Sales (questions & information)      For purchases using credit cards	DOA	608-266-3358 608-264-9419 800-DOC-SALE or 800-362-7253
Dress codes for employees	ER	608-266-6860* Madison 414-227-4384* Milwaukee

NOTE: an asterisk * following a phone number denotes 24 hour answering.

E
Name	Div	Phone
Economic conditions	ET	608-266-5322
Economic Impact Analysis	ET	608-266-6775
Educational Teleconference Network (ETN)      Friday Fundamentals series		608-266-3100
Employer awareness of people with disabilities	VR	800-442-3477
Employer Records System (now Job Center of Wisconsin)	ET	toll-free 888-258-9966
Employer Services for Workforce Development	ET	888-258-9966
Employer Tax Credits	ET	608-266-1903
Employment agencies licensing	ER	608-266-0030
Employment aptitude & interest testing	ET	608-267-7514
Employment discrimination	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Employment projections	OEA	608-267-9607
Equal employment/migrants	ET	608-266-0487
Equal Rights Division	ER	608-266-6860* Madison 414-227-4384* Milwaukee

NOTE: an asterisk * following a phone number denotes 24 hour answering.

F
Name	Div	Phone
Fair employment law	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Family and Medical Leave Act law	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Fidelity Bonding	ET	608-264-8164
Forms management (DWD)	AS	608-266-3283
Fraud, Unemployment Insurance	UI	See Benefit Centers
Fraud, Worker's Compensation	WC	608-261-8486
Friday Fundamentals ETN series	UI	608-266-3100
Functional Vocational Assessment	VR	800-442-3477

NOTE: an asterisk * following a phone number denotes 24 hour answering.

G
Name	Div	Phone
General information (DWD)	DWD	608-266-3131
Government employment (WISC Jobs)	OSER	608-267-1012
Grooming standards for employment	ER	608-266-6860* Madison 414-227-4384* Milwaukee

NOTE: an asterisk * following a phone number denotes 24 hour answering.

H
Name	Div	Phone
Harassment, sexual	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Hearing process, equal rights cases	ER	414-227-4376
Hearing process, vocational rehabilitation	VR	800-442-3477
Hearing schedules, equal rights cases	ER	414-227-4385
Hearings, contested unemployment claims	UI	608-266-8010 Madison 414-227-4731 Milwaukee 920-832-2769 Appleton 715-836-6567 Eau Claire
High Risk Populations	ET	608-264-8164
Holiday pay	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Housing discrimination	ER	608-266-6860* Madison 414-227-4384* Milwaukee

NOTE: an asterisk * following a phone number denotes 24 hour answering.

I
Name	Div	Phone
Illegal pay deductions	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Independent contractor	UI	608-261-6700
Independent Living Council	VR	800-442-3477
Information, general DWD	DWD	608-266-3131
Injury on the job claims	WC	608-266-1340*
Invoice processing (DWD)	AS	608-267-2396

NOTE: an asterisk * following a phone number denotes 24 hour answering.

J
Name	Div	Phone
Job Centers, general information	ET	toll-free 888-258-9966
Job Center Locations	ET	toll-free 888-258-9966
Job discrimination	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Job listings, Job orders	ET	toll-free 888-258-9966
Job orders/employers	ET	toll-free 888-258-9966
Job orders/migrant	ET	608-266-0487
Job Seeker Employment & Training Services	ET	toll-free 888-258-9966
Job Service	ET	608-267-7514
Job Service Locations	ET	toll-free 888-258-9966
Job site modification	VR	800-442-3477
JobNet Business Help Desk (now Job Center of Wisconsin Help Desk)	ET	toll-free 888-258-9966
Job Center of Wisconsin Help Desk (email)	ET	toll-free 888-258-9966

NOTE: an asterisk * following a phone number denotes 24 hour answering.

K
Name	Div	Phone

NOTE: an asterisk * following a phone number denotes 24 hour answering.

L
Name	Div	Phone
Labor Force Characteristics (CPS Household survey)	ET	608-267-5053
Labor Law Clinics	UI	608-266-3100
Labor Management Council, WI	ET	608-266-5138
Labor market information (general)	ET	608-266-2930
Labor standards information	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Layoffs, large scale	ER	608-266-6860*
Legislative document subscription services	DOA	608-266-3358
Levy for collection of debt	UI	608-266-9700
Local Area Unemployment Statistics (LAUS)	ET	608-267-5053

NOTE: an asterisk * following a phone number denotes 24 hour answering.

M
Name	Div	Phone
Making Work Pay (MWP)	VR	800-442-3477
Mass Layoff Statistics (MLS)	ET	608-267-9611
Meal periods	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Media questions & relations	SO	608-266-6753
Medical cost dispute information	WC	608-266-1340*
Medical exams	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Migrant camps & labor contracts Migrant Seasonal Farm Worker (MSFW) Outreach Specialists	ET	608-266-0487
Migrant complaints	ET	608-266-0487
Migrant issues/crop status	ET	608-266-0487
Migrant Labor Council	ET	608-261-4418
Minimum wage	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Monthly Employment Estimates and Wages	ET	608-266-5322

NOTE: an asterisk * following a phone number denotes 24 hour answering.

N
Name	Div	Phone
NAFTA (North American Free Trade Agreement) Trade Readjustment Assistance Program	UI	608-267-7772
NAFTA (North American Free Trade Agreement) Trade Readjustment Assistance Program	ET	608-266-6855
National Career Readiness Certificate / Work Keys NCRC for Job Seekers NCRC for Employers	ET	608-267-7514
New employer coverage	UI	608-261-6700
New employer coverage	WC	608-266-1340*
New Hire Program	UI	888-300-4473
News releases	SO	608-266-6753
North American Industry Classification System (NAICS)	ET	608-266-5321
Nurses Survey	ET	608-266-2869

NOTE: an asterisk * following a phone number denotes 24 hour answering.

O
Name	Div	Phone
Occupational Employment Statistics (OES)	ET	608-266-6775
Occupational Safety & Health Survey	WC	800-884-1273
Offenders	ET	608-264-8164
Older Workers	ET	608-264-8164
One day of rest in seven	ER	608-266-6860* Madison 414-227-4384* Milwaukee
O*NET (occupational list)	ET	608-266-2930
Overtime pay	ER	608-266-6860* Madison 414-227-4384* Milwaukee

NOTE: an asterisk * following a phone number denotes 24 hour answering.

P
Name	Div	Phone
Paycheck not received	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Personnel (DWD)	AS	608-266-3131
Personnel files - open to employees	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Plant closing - Enforcement	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Plant closing - Notices	ET	608-266-0745
Plant closing - Other	ET	608-267-9611
Population (demographic) statistics Workforce Development Area Profiles Economic Development Region Profiles	OEA	608-266-7034
Poster packets, all DWD		608-266-6861
Posters, ER only	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Posters, UI only	UI	608-267-8997
Prevailing wage (public work projects)	ER	608-266-6860
Printing procurement (DWD)	AS	608-267-3902
Private employment agencies	ER	608-266-0030 or 608-266-6860*
Promptness of payment to injured workers	WC	608-266-1340*
Public accommodations discrimination	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Publications (DWD)	AS	608-267-3902
Purchasing and bids (DWD)	AS	608-261-4581

NOTE: an asterisk * following a phone number denotes 24 hour answering.

Q
Name	Div	Phone
Quarterly Census Employment and Wages (QCEW)	ET	608-266-5321

NOTE: an asterisk * following a phone number denotes 24 hour answering.

R
Name	Div	Phone
Rapid response - plant closing	ET	608-266-7406
Rates, UI tax	UI	608-261-6700
Records management (DWD)	AS	608-266-5515
Re-employment Services (RES) and Re-employment Eligibility	ET	608-267-7514
Rehabilitation Council, Wisconsin (WRC)	VR	800-442-3477
Retaliation for labor standards complaints	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Retaliation protection for elderly abuse complaints	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Retaliation protection for safety complaints	ER	608-266-6860* Madison 414-227-4384* Milwaukee

NOTE: an asterisk * following a phone number denotes 24 hour answering.

S
Name	Div	Phone
Secretary's Office		Phone: 608-266-3131 Fax: 608-266-1784
Severance pay	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Sexual harassment	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Sick pay entitlement	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Standard Industrial Classification (SIC)	ET	608-267-9615
State of Wisconsin forms (many, but not all)      WI Document Sales	DOA	608-266-3358
State Statutes, to purchase	DOA	608-266-3358
Supported Employment	VR	800-442-3477

NOTE: an asterisk * following a phone number denotes 24 hour answering.

T
Name	Div	Phone
Ticket-to-Work (TTW)	VR	800-442-3477
Time clocks	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Tips to workers	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Trade Readjustment Program (NAFTA & TAA)	UI	608-267-7772
Trade Readjustment Program (NAFTA & TAA)	ET	608-266-6855
Transition Services, disability related	VR	800-442-3477
Transportation Planning - Commute Sheds	ET	608-266-5321
Typing & civil service typing testing	ET	608-267-7514

NOTE: an asterisk * following a phone number denotes 24 hour answering.

U
Name	Div	Phone
Unemployment Compensation Advisory Council	UI	608-266-3189
Unemployment Insurance:      Appeals -- first level	UI	608-266-8010 Madison 414-227-4731 Milwaukee 920-832-2764 Appleton 715-836- 6567 Eau Claire
Unemployment Insurance:      Appeals -- second level-LIRC	UI	608-266-9850
Unemployment Insurance:      Audit	UI	608-266-3180
Unemployment Insurance:      Wage reporting	UI	608-266-6877
Unemployment Insurance Benefits:      Claimant information or assistance	UI	608-232-0824 Madison 414-438-7713 Milwaukee 800-494-4944 Toll-free
Unemployment Insurance Benefits:      Collections, judgments, or overpayments	UI	608-266-9701
Unemployment Insurance Benefits:      Employer accounts, tax	UI	608-261-6700
Unemployment Insurance Benefits:      Employer information or assistance	UI	608-232-0633 Madison 414-438-7705 Milwaukee 800-247-1744 Toll-free
Unemployment Insurance Benefits:      Legal Affairs	UI	608-266-3189
Unemployment Insurance Benefits:      Legislation	UI	608-266-9641
Unemployment Insurance Benefits:      Liens	UI	608-266-9701
Unemployment Insurance:      Policy research	UI	608-267-9807
Unemployment Insurance Benefits:      Posters, employer	UI	800-247-1744 608-232-0633
Unemployment Insurance Benefits:      Tax forms	UI	608-261-6700
Unemployment Insurance Benefits:      Tax liens	UI	608-266-9700
Unemployment Insurance Benefits:      Tax rates	UI	608-261-6700
Unemployment Insurance Benefits:      To file a new application or reopen an existing claim	UI	608-232-0678 Madison 414-438-7700 Milwaukee 800-UC-CLAIM (800-822-5246) Toll-free
Unemployment Insurance Benefits:      To file for a weekly benefit check	UI	608-261-9990 Madison 414-438-5395 Milwaukee 800-978-7887 Toll-free
Unemployment Insurance Benefits:      TTY	UI	888-393-8914 TTY Toll-free
Unemployment Rates	ET	608-267-5053
Unfair treatment	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Uniforms, paycheck deductions for	ER	608-266-6860* Madison 414-227-4384* Milwaukee

NOTE: an asterisk * following a phone number denotes 24 hour answering.

V
Name	Div	Phone
Vacation pay	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Veterans apprenticeship	ET	608-266-3332
Veterans employment & training services	ET	608-267-7277
Veterans re-employment rights	ET	608-267-7277
Veterans Services, Office of ET	ET	608-267-7277
Vocational evaluations, disability related	VR	800-442-3477
Vocational Rehabilitation Division/Services (Toll-free)	VR	800-442-3477 (V) 888-877-5939 (TTY)
Vocational Rehabilitation State Plan	VR	800-442-3477

NOTE: an asterisk * following a phone number denotes 24 hour answering.

W
Name	Div	Phone
Wage claims (unpaid wages)	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Wage complaints	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Wage data	ET	608-266-2869
Wage reporting	UI	608-266-6877
Wage Surveys, Prevailing Wage	ER	608-266-6860
Wage surveys (OES)	ET	608-266-6775
Warrant, UI benefit	UI	608-266-9701
Warrant, UI tax	UI	608-266-9700
Wisconsin Apprenticeship Advisory Council	ET	608-266-3332
Wisconsin Job Center Locations	ET	toll-free 888-258-9966
Wisconsin Labor Management Council	ET	608-266-5138
Wisconsin Rehabilitation Council (WRC)	VR	800-442-3477
Wisconsin Telecommunications Relay System (TRS)		800-947-3529
Wisconsin Telecommunications Relay System (TRS)      Customer Service		800-395-9877 Voice 800-283-9877 TTY
Work Keys/National Career Readiness Certificate NCRC for Job Seekers NCRC for Employers	ET	608-267-7514
WORKnet	ET	608-266-5313
Work permits	ER	608-266-6860* Madison 414-227-4384* Milwaukee
Work Opportunity Tax Credits (WOTC)	ET	608-266-1903
Workplace Posters	ER	Equal Rights Division PO Box 8928 Madison, WI 53708 608-266-6860
Worker's Compensation Division	WC	608-266-1340*
Worker’s Compensation:      Advisory Council	WC	608-267-6704
Worker’s Compensation:      Appeals	WC	608-266-1340*
Worker’s Compensation:      Claims	WC	608-266-1340*
Worker’s Compensation:      Claims against an uninsured employer	WC	608-266-3046
Worker’s Compensation:      Claims wage calculation	WC	608-266-1340
Worker's Compensation:      Fraud	WC	608-261-8486
Worker’s Compensation:      General information	WC	608-266-1340*
Worker’s Compensation:      Health cost dispute	WC	608-264-6819
Worker’s Compensation:      Hearing, license to represent someone	WC	608-266-1340*
Worker’s Compensation:      Identification of insurance coverage	WC	608-266-3046
Worker’s Compensation:      Insurance investigations	WC	608-266-3046
Worker’s Compensation:      Insurance rates and premiums      (WI Compensation Rating Bureau)	WC	262-796-4540
Worker’s Compensation:      Insurance requirements	WC	608-266-3046
Worker’s Compensation:      New employer coverage	WC	608-266-3046
Worker’s Compensation:      Promptness of payment reports	WC	608-266-1340*
Worker’s Compensation:      Publications	WC	608-266-1340*
Worker’s Compensation:      Reporting requirements	WC	608-266-1340*
Worker’s Compensation:      Self-insurance application	WC	608-266-8327
Worker’s Compensation:      Self-Insurers Advisory Council	WC	608-266-8327
Worker’s Compensation:      Uninsured employer complaints	WC	608-266-3046
Worker’s Compensation:      Uninsured employer penalty collections	WC	608-266-5459 or 608-266-8764
Worker’s Compensation:      Vocational rehabilitation referral	WC	608-267-3738
Worker’s Compensation:      Wrap-up insurance program	WC	608-266-8327
Workforce Development Area addresses	ET	608-266-9199
Workforce Development Boards	ET	608-266-9199
Workforce Investment Act	ET	608-266-8563
Workforce training Bureau	ET	608-267-9704

NOTE: an asterisk * following a phone number denotes 24 hour answering.

X
Name	Div	Phone

NOTE: an asterisk * following a phone number denotes 24 hour answering.

Y
Name	Div	Phone
Youth Apprenticeship	ET	608-267-7210
Youth Employment Program	ET	608-261-4863

NOTE: an asterisk * following a phone number denotes 24 hour answering.

Z
Name	Div	Phone

NOTE: an asterisk * following a phone number denotes 24 hour answering.