Pub Reference:

SEC-9575-p (R. 2011)

A- Z Topic Index

NOTE: an asterisk * following a phone number denotes 24 hour answering.

See the Services by Division for the Division (Div) abbreviations used below.

A
Name Div Phone
Ability Profiler ET 608-267-7514
Administrative rules (WI Document Sales)   608-266-3358
Administrative Services Division (ASD) AS 608-266-1024
Affirmative Action data (information) OEA 608-266-0851
AIDS testing for employment ER 608-266-6860* Madison
414-227-4384* Milwaukee
Labor certification ET 608-266-7426
Appeals, Unemployment Insurance UI 608-266-3189
Appeals, Vocational Rehabilitation VR 800-442-3477
Appeals, Worker's Compensation WC 608-266-1340*
Apprenticeship Council, Wisconsin ET 608-266-3332
Apprenticeships, adult information ET 608-266-3332
Apprenticeships, youth information ET 608-267-7210
Arrest/conviction records discrimination ER 608-266-6860* Madison
414-227-4384* Milwaukee
Assessment/testing for employment ET 608-267-7514
Assistive technology VR 800-442-3477

NOTE: an asterisk * following a phone number denotes 24 hour answering.

B
Name Div Phone
Back (unpaid) wages ER 608-266-6860* Madison
414-227-4384* Milwaukee
Bankruptcies UI 608-266-9700
Benefits, Unemployment Insurance:
     Claimant information or assistance
UI 608-232-0824 Madison
414-438-7713 Milwaukee
800-494-4944 Toll-free
Benefits, Unemployment Insurance:
     Employer information or assistance
UI 608-232-0633 Madison
414-438-7705 Milwaukee
800-247-1744 Toll-free
Benefits, Unemployment Insurance:
     To file a new application or reopen an existing claim
UI 608-232-0678 Madison
414-438-7700 Milwaukee
800-UC-CLAIM (800-822-5246) Toll-free
Benefits, Unemployment Insurance:
     To file for a weekly benefit check
UI 608-261-9990 Madison
414-438-5395 Milwaukee
800-978-7887 Toll-free
Benefits, Unemployment Insurance:
     TTY
UI 888-393-8914 TTY Toll-free
Bonus pay owed ER 608-266-6860* Madison
414-227-4384* Milwaukee
Breaks, work ER 608-266-6860* Madison
414-227-4384* Milwaukee
Bureau of Labor Statistics (BLS) programs ET 608-266-8341
Business changes in ownership UI 608-261-6700
Business Enterprise Program (BEP) VR 800-442-3477

NOTE: an asterisk * following a phone number denotes 24 hour answering.

C
Name Div Phone
Career/employment counseling ET 608-267-7514
Career/employment counseling, disability related VR 800-442-3477
Child Labor Laws ER 608-266-6860* Madison
414-227-4384* Milwaukee
Child labor work permits ER 608-266-6860* Madison
414-227-4384* Milwaukee
Civilian labor force estimates (statistics) AS 608-267-5053
Client Assistance Program, VR Consumers

     WI Dept. Ag, Trade & Consumer Protection
VR 608-224-5070 (V/TTY)
800-362-1290 (V/TTY) Toll-free
608-224-5071 (V/TTY)
Collections, UI Benefits UI 608-266-9701
Collections, UI Tax UI 608-266-9700
Commissions owed ER 608-266-6860* Madison
414-227-4384* Milwaukee
Complaints, disability related
     WI Dept. Ag, Trade & Consumer Protection
  608-224-5070 (V/TTY)
800-362-1290 (V/TTY) Toll-free
608-225-5071 (V/TTY)
Complaints, discrimination
     (incl. job, housing, public accommodations,
     other)
ER 608-266-6860* Madison
414-227-4384* Milwaukee
Complaints, Job Service, WIA ET 608-266-0487
Complaints, migrant camps & crew leaders ET 608-266-0002
Construction wage ER 608-266-6860
Consumer price index   608-266-2832
Cost of living data   608-266-2832
Council on Workforce Investment ET 608-267-9704
Counseling and guidance, disability related VR 800-442-3477
Counseling/testing ET 608-267-7514
Coverage, UI Tax (new employers) UI 608-261-6700
Current Employment Statistics (CES) ET 608-266-5322
Current Population Statistics (CPS Household survey) ET 608-267-5053

NOTE: an asterisk * following a phone number denotes 24 hour answering.

D
Name Div Phone
Delinquent payments, UI tax UI 608-266-9700
Disabilities ER 608-266-6860* Madison
414-227-4384* Milwaukee
Disabilities, vocational VR 800-442-3477
Discrimination complaints
     (including job, housing, public accommodations, other)
ER 608-266-6860* Madison
414-227-4384* Milwaukee
Dislocated Worker Program ET 608-266-7406
Disputed claims, Unemployment Insurance UI 608-232-0902 Madison
414-438-7786 Milwaukee
920-832-5368 Appleton
715-836-2870 Eau Claire
Document Sales (questions & information)
     For purchases using credit cards
DOA 608-266-3358
608-264-9419
800-DOC-SALE or 800-362-7253
Dress codes for employees ER 608-266-6860* Madison
414-227-4384* Milwaukee

NOTE: an asterisk * following a phone number denotes 24 hour answering.

E
Name Div Phone
Economic conditions ET 608-266-5322
Economic Impact Analysis ET 608-266-6775
Educational Teleconference Network (ETN)
     Friday Fundamentals series
  608-267-7259
Employer awareness of people with disabilities VR 800-442-3477
Employer Records System (now Job Center of Wisconsin) ET toll-free 888-258-9966
Employer Services for Workforce Development ET 888-258-9966
Employer Tax Credits ET 608-266-1903
Employment agencies licensing ER 608-266-0030
Employment aptitude & interest testing ET 608-267-7514
Employment discrimination ER 608-266-6860* Madison

414-227-4384* Milwaukee
Employment projections OEA 608-267-9607
Equal employment/migrants ET 608-266-0487
Equal Rights Division ER 608-266-6860* Madison

414-227-4384* Milwaukee

NOTE: an asterisk * following a phone number denotes 24 hour answering.

F
Name Div Phone
Fair employment law ER 608-266-6860* Madison
414-227-4384* Milwaukee
Family and Medical Leave Act law ER 608-266-6860* Madison
414-227-4384* Milwaukee
Fidelity Bonding ET 608-264-8164
Forms management (DWD) AS 608-266-3283
Fraud, Unemployment Insurance UI See Benefit Centers
Fraud, Worker's Compensation WC 608-261-8486
Friday Fundamentals ETN series UI 608-267-7259
Functional Vocational Assessment VR 800-442-3477

NOTE: an asterisk * following a phone number denotes 24 hour answering.

G
Name Div Phone
General information (DWD) DWD 608-266-3131
Government employment (WISC Jobs) OSER 608-267-1012
Grooming standards for employment ER 608-266-6860* Madison
414-227-4384* Milwaukee

NOTE: an asterisk * following a phone number denotes 24 hour answering.

H
Name Div Phone
Harassment, sexual ER 608-266-6860* Madison
414-227-4384* Milwaukee
Hearing process, equal rights cases ER 414-227-4376
Hearing process, vocational rehabilitation VR 800-442-3477
Hearing schedules, equal rights cases ER 414-227-4385
Hearings, contested unemployment claims UI 608-266-8010 Madison
414-227-4731 Milwaukee
920-832-2769 Appleton
715-836-6567 Eau Claire
High Risk Populations ET 608-264-8164
Holiday pay ER 608-266-6860* Madison
414-227-4384* Milwaukee
Housing discrimination ER 608-266-6860* Madison
414-227-4384* Milwaukee

NOTE: an asterisk * following a phone number denotes 24 hour answering.

I
Name Div Phone
Illegal pay deductions ER 608-266-6860* Madison
414-227-4384* Milwaukee
Independent contractor UI 608-261-6700
Independent Living Council VR 800-442-3477
Information, general DWD DWD 608-266-3131
Injury on the job claims WC 608-266-1340*
Invoice processing (DWD) AS 608-267-2396

NOTE: an asterisk * following a phone number denotes 24 hour answering.

J
Name Div Phone
Job Centers, general information ET toll-free 888-258-9966
Job Center Locations ET toll-free 888-258-9966
Job discrimination ER 608-266-6860* Madison
414-227-4384* Milwaukee
Job listings, Job orders ET toll-free 888-258-9966
Job orders/employers ET toll-free 888-258-9966
Job orders/migrant ET 608-266-0487
Job Seeker Employment & Training Services ET toll-free 888-258-9966
Job Service ET 608-267-7514
Job Service Locations ET toll-free 888-258-9966
Job site modification VR 800-442-3477
JobNet Business Help Desk (now Job Center of Wisconsin Help Desk) ET toll-free 888-258-9966
Job Center of Wisconsin Help Desk (email) ET toll-free 888-258-9966

NOTE: an asterisk * following a phone number denotes 24 hour answering.

K
Name Div Phone
     

NOTE: an asterisk * following a phone number denotes 24 hour answering.

L
Name Div Phone
Labor Force Characteristics (CPS Household survey) ET 608-267-5053
Labor Law Clinics UI 608-267-7259
Labor Management Council, WI ET 608-266-5138
Labor market information (general) ET 608-266-2930
Labor standards information ER 608-266-6860* Madison
414-227-4384* Milwaukee
Layoffs, large scale ER 608-266-6860*
Legislative document subscription services DOA 608-266-3358
Levy for collection of debt UI 608-266-9700
Local Area Unemployment Statistics (LAUS) ET 608-267-5053

NOTE: an asterisk * following a phone number denotes 24 hour answering.

M
Name Div Phone
Making Work Pay (MWP) VR 800-442-3477
Mass Layoff Statistics (MLS) ET 608-267-9611
Meal periods ER 608-266-6860* Madison
414-227-4384* Milwaukee
Media questions & relations SO 608-266-6753
Medical cost dispute information WC 608-266-1340*
Medical exams ER 608-266-6860* Madison
414-227-4384* Milwaukee
Migrant camps & labor contracts

Migrant Seasonal Farm Worker (MSFW) Outreach Specialists
ET 608-266-0487
Migrant complaints ET 608-266-0487
Migrant issues/crop status ET 608-266-0487
Migrant Labor Council ET 608-261-4418
Minimum wage ER 608-266-6860* Madison
414-227-4384* Milwaukee
Monthly Employment Estimates and Wages ET 608-266-5322

NOTE: an asterisk * following a phone number denotes 24 hour answering.

N
Name Div Phone
NAFTA (North American Free Trade Agreement) Trade Readjustment Assistance Program UI 608-267-7772
NAFTA (North American Free Trade Agreement) Trade Readjustment Assistance Program ET 608-266-6855
National Career Readiness Certificate / Work Keys
NCRC for Job Seekers
NCRC for Employers
ET 608-267-7514
New employer coverage UI 608-261-6700
New employer coverage WC 608-266-1340*
New Hire Program UI 888-300-4473
News releases SO 608-266-6753
North American Industry Classification System (NAICS) ET 608-266-5321
Nurses Survey ET 608-266-2869

NOTE: an asterisk * following a phone number denotes 24 hour answering.

O
Name Div Phone
Occupational Employment Statistics (OES) ET 608-266-6775
Occupational Safety & Health Survey WC 800-884-1273
Offenders ET 608-264-8164
Older Workers ET 608-264-8164
One day of rest in seven ER 608-266-6860* Madison
414-227-4384* Milwaukee
O*NET (occupational list) ET 608-266-2930
Overtime pay ER 608-266-6860* Madison
414-227-4384* Milwaukee

NOTE: an asterisk * following a phone number denotes 24 hour answering.

P
Name Div Phone
Paycheck not received ER 608-266-6860* Madison
414-227-4384* Milwaukee
Personnel (DWD) AS 608-266-3131
Personnel files - open to employees ER 608-266-6860* Madison
414-227-4384* Milwaukee
Plant closing - Enforcement ER 608-266-6860* Madison
414-227-4384* Milwaukee
Plant closing - Notices ET 608-266-0745
Plant closing - Other ET 608-267-9611
Population (demographic) statistics
Workforce Development Area Profiles
Economic Development Region Profiles
OEA 715-261-8747
Poster packets, all DWD   608-266-6861
Posters, ER only ER 608-266-6860* Madison
414-227-4384* Milwaukee
Posters, UI only UI 800-247-1744
Prevailing wage (public work projects) ER 608-266-6860
Printing procurement (DWD) AS 608-267-3902
Private employment agencies ER 608-266-0030 or 608-266-6860*
Promptness of payment to injured workers WC 608-266-1340*
Public accommodations discrimination ER 608-266-6860* Madison
414-227-4384* Milwaukee
Publications (DWD) AS 608-267-3902
Purchasing and bids (DWD) AS 608-261-4581

NOTE: an asterisk * following a phone number denotes 24 hour answering.

Q
Name Div Phone
Quarterly Census Employment and Wages (QCEW) ET 608-266-5321

NOTE: an asterisk * following a phone number denotes 24 hour answering.

R
Name Div Phone
Rapid response - plant closing ET 608-266-7406
Rates, UI tax UI 608-261-6700
Records management (DWD) AS 608-266-5515
Re-employment Services (RES) and Re-employment Eligibility ET 608-267-7514
Rehabilitation Council, Wisconsin (WRC) VR 800-442-3477
Retaliation for labor standards complaints ER 608-266-6860* Madison
414-227-4384* Milwaukee
Retaliation protection for elderly abuse complaints ER 608-266-6860* Madison
414-227-4384* Milwaukee
Retaliation protection for safety complaints ER 608-266-6860* Madison
414-227-4384* Milwaukee

NOTE: an asterisk * following a phone number denotes 24 hour answering.

S
Name Div Phone
Secretary's Office   Phone: 608-266-3131
Fax: 608-266-1784
Severance pay ER 608-266-6860* Madison
414-227-4384* Milwaukee
Sexual harassment ER 608-266-6860* Madison
414-227-4384* Milwaukee
Sick pay entitlement ER 608-266-6860* Madison
414-227-4384* Milwaukee
Standard Industrial Classification (SIC) ET 608-267-9615
State of Wisconsin forms (many, but not all)
     WI Document Sales
DOA 608-266-3358
State Statutes, to purchase DOA 608-266-3358
Supported Employment VR 800-442-3477

NOTE: an asterisk * following a phone number denotes 24 hour answering.

T
Name Div Phone
Ticket-to-Work (TTW) VR 800-442-3477
Time clocks ER 608-266-6860* Madison
414-227-4384* Milwaukee
Tips to workers ER 608-266-6860* Madison
414-227-4384* Milwaukee
Trade Readjustment Allowances (TRA) UI 608-267-7772
Trade Adjustment Assistance (TAA) Program ET 608-258-9966
Transition Services, disability related VR 800-442-3477
Transportation Planning - Commute Sheds ET 608-266-5321
Typing & civil service typing testing ET 608-267-7514

NOTE: an asterisk * following a phone number denotes 24 hour answering.

U
Name Div Phone
Unemployment Compensation Advisory Council UI 608-266-3189
Unemployment Insurance:
     Appeals -- first level
UI 608-266-8010 Madison
414-227-4731 Milwaukee
920-832-2764 Appleton
715-836- 6567 Eau Claire
Unemployment Insurance:
     Appeals -- second level-LIRC
UI 608-266-9850
Unemployment Insurance:
     Audit
UI 608-266-3180
Unemployment Insurance:
     Wage reporting
UI 608-266-6877
Unemployment Insurance Benefits:
     Claimant information or assistance
UI 608-232-0824 Madison
414-438-7713 Milwaukee
800-494-4944 Toll-free
Unemployment Insurance Benefits:
     Collections, judgments, or overpayments
UI 608-266-9701
Unemployment Insurance Benefits:
     Employer accounts, tax
UI 608-261-6700
Unemployment Insurance Benefits:
     Employer information or assistance
UI 608-232-0633 Madison
414-438-7705 Milwaukee
800-247-1744 Toll-free
Unemployment Insurance Benefits:
     Legal Affairs
UI 608-266-3189
Unemployment Insurance Benefits:
     Legislation
UI 608-266-9641
Unemployment Insurance Benefits:
     Liens
UI 608-266-9701
Unemployment Insurance:
     Policy research
UI 608-267-9807
Unemployment Insurance Benefits:
     Posters, employer
UI 800-247-1744
608-232-0633
Unemployment Insurance Benefits:
     Tax forms
UI 608-261-6700
Unemployment Insurance Benefits:
     Tax liens
UI 608-266-9700
Unemployment Insurance Benefits:
     Tax rates
UI 608-261-6700
Unemployment Insurance Benefits:
     To file a new application or reopen an existing claim
UI 608-232-0678 Madison
414-438-7700 Milwaukee
800-UC-CLAIM (800-822-5246) Toll-free
Unemployment Insurance Benefits:
     To file for a weekly benefit check
UI 608-261-9990 Madison
414-438-5395 Milwaukee
800-978-7887 Toll-free
Unemployment Insurance Benefits:
     TTY
UI 888-393-8914 TTY Toll-free
Unemployment Rates ET 608-267-5053
Unfair treatment ER 608-266-6860* Madison
414-227-4384* Milwaukee
Uniforms, paycheck deductions for ER 608-266-6860* Madison
414-227-4384* Milwaukee

NOTE: an asterisk * following a phone number denotes 24 hour answering.

V
Name Div Phone
Vacation pay ER 608-266-6860* Madison
414-227-4384* Milwaukee
Veterans apprenticeship ET 608-266-3332
Veterans employment & training services ET 608-267-7277
Veterans re-employment rights ET 608-267-7277
Veterans Services, Office of ET ET 608-267-7277
Vocational evaluations, disability related VR 800-442-3477
Vocational Rehabilitation Division/Services (Toll-free) VR 800-442-3477 (V)
888-877-5939 (TTY)
Vocational Rehabilitation State Plan VR 800-442-3477

NOTE: an asterisk * following a phone number denotes 24 hour answering.

W
Name Div Phone
Wage claims (unpaid wages) ER 608-266-6860* Madison
414-227-4384* Milwaukee
Wage complaints ER 608-266-6860* Madison
414-227-4384* Milwaukee
Wage data ET 608-266-5322
Wage reporting UI 608-266-6877
Wage Surveys, Prevailing Wage ER 608-266-6860
Wage surveys (OES) ET 608-266-5322
Warrant, UI benefit UI 608-266-9701
Warrant, UI tax UI 608-266-9700
Wisconsin Apprenticeship Advisory Council ET 608-266-3332
Wisconsin Job Center Locations ET toll-free 888-258-9966
Wisconsin Labor Management Council ET 608-266-5138
Wisconsin Rehabilitation Council (WRC) VR 800-442-3477
Wisconsin Telecommunications Relay System (TRS)   800-947-3529
Wisconsin Telecommunications Relay System (TRS)
     Customer Service
  800-395-9877 Voice
800-283-9877 TTY
Work Keys/National Career Readiness Certificate
NCRC for Job Seekers
NCRC for Employers
ET 608-267-7514
WORKnet ET 608-266-5313
Work permits ER 608-266-6860* Madison
414-227-4384* Milwaukee
Work Opportunity Tax Credits (WOTC) ET 608-266-1903
Workplace Posters ER Equal Rights Division
PO Box 8928
Madison, WI 53708
608-266-6860
Worker's Compensation Division WC 608-266-1340*
Worker’s Compensation:
     Advisory Council
WC 608-267-6704
Worker’s Compensation:
     Appeals
WC 608-266-1340*
Worker’s Compensation:
     Claims
WC 608-266-1340*
Worker’s Compensation:
     Claims against an uninsured employer
WC 608-266-3046
Worker’s Compensation:
     Claims wage calculation
WC 608-266-1340
Worker's Compensation:
     Fraud
WC 608-261-8486
Worker’s Compensation:
     General information
WC 608-266-1340*
Worker’s Compensation:
     Health cost dispute
WC 608-264-6819
Worker’s Compensation:
     Hearing, license to represent someone
WC 608-266-1340*
Worker’s Compensation:
     Identification of insurance coverage
WC 608-266-3046
Worker’s Compensation:
     Insurance investigations
WC 608-266-3046
Worker’s Compensation:
     Insurance rates and premiums
     (WI Compensation Rating Bureau)
WC
262-796-4540
Worker’s Compensation:
     Insurance requirements
WC 608-266-3046
Worker’s Compensation:
     New employer coverage
WC 608-266-3046
Worker’s Compensation:
     Promptness of payment reports
WC 608-266-1340*
Worker’s Compensation:
     Publications
WC 608-266-1340*
Worker’s Compensation:
     Reporting requirements
WC 608-266-1340*
Worker’s Compensation:
     Self-insurance application
WC 608-266-8327
Worker’s Compensation:
     Self-Insurers Advisory Council
WC 608-266-8327
Worker’s Compensation:
     Uninsured employer complaints
WC 608-266-3046
Worker’s Compensation:
     Uninsured employer penalty collections
WC 608-266-5459
or 608-266-8764
Worker’s Compensation:
     Vocational rehabilitation referral
WC 608-267-3738
Worker’s Compensation:
     Wrap-up insurance program
WC 608-266-8327
Workforce Development Area addresses ET 608-266-9199
Workforce Development Boards ET 608-266-9199
Workforce Investment Act ET 608-266-5336
Workforce training Bureau ET 608-267-9704

NOTE: an asterisk * following a phone number denotes 24 hour answering.

X
Name Div Phone
     

NOTE: an asterisk * following a phone number denotes 24 hour answering.

Y
Name Div Phone
Youth Apprenticeship ET 608-267-7210
Youth Employment Program ET 608-261-4863

NOTE: an asterisk * following a phone number denotes 24 hour answering.

Z
Name Div Phone
     

NOTE: an asterisk * following a phone number denotes 24 hour answering.

Call 608-266-3131 if you are unable to find the service or program you want in this listing.

Send any comments or suggestions for improvements for this publication to:
        DWD Communications Office
        P.O. Box 7946
        Madison, Wisconsin 53707