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Wednesday, September
17, 2003
Governor
Jim Doyle
Secretary
Roberta Gassman |
News Media Contact
Rose Lynch
608/266-6753
e-mail: news@dwd.state.wi.us
fax: 608/266-1784 |
|
Labor Agency Recognized for National
Excellence
Department of Workforce Development (DWD) Secretary
Roberta Gassman today accepted the Building A World-Class
Workforce Award from the United States Department of Labor
(DOL) and the National Association of State Workforce
Agencies (NASWA) at their annual conference in Seattle,
Washington. The national customer service award annually
honors outstanding achievements by state workforce
agencies across the country.
The honorable mention award is a result of a
partnership with DWD and the Department of Corrections to
develop and deliver training for Wisconsin Job Center
staff to better serve customers with an offender
background. Thirty-three training events were held around
the state with over 1,000 participants.
“This honor is a great example of collaboration of
state agencies to address a difficult issue,” said DWD
Secretary Roberta Gassman. “Employment is one of the key
areas to prevent recidivism for offenders and our
Wisconsin Job Centers play a key role to linking job
seekers to employers. The training and follow-up prepare
Job Center staff to serve those job seekers with
additional barriers to employment.”
DWD and Corrections formed a 10-person task force to
improve communications and to explore tools and strategies
to serve offenders in the state’s 77 One Stop Job Center
settings. The two departments then developed a training
curriculum that could be customized to meet employer
needs. The program proved to be so successful that, at the
request of employer groups, the training was customized to
meet the needs of the business community. The department
was awarded a plaque and $5,000 for the Building A
World-Class Workforce Award. The grant award from the
recognition will be used to develop and deliver the next
level of training for the Job Center staff.
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