Food Stamp program in Wisconsin began Electronic
Benefits Transfer (EBT) with the Wisconsin Quest
Card.
Child Support Lien Docket implemented (Wisconsin
Act 191 and DWD 43) (October 2000). Lien
Docket allowed DWD to attach the assets of child
support providers who are in arrears with their
support payments. |
2000 |
Secretary:
Jennifer Alexander
(Sept. 2000 - Jan. 2003)

Jennifer
Alexander
|
A new campaign was designed to emphasize the
importance and need for qualified child care
professionals.
A new job order system that made it easier for
employers and job seekers to meet their respective
employment need by significantly reducing the time
and effort required to post job openings.
|
2001 |
Governor:
Scott McCallum (2001- 2003)
Parents who owe back child support might not find
a federal tax rebate check in their mailbox.
Instead, the rebates are used to pay past due
support through a new state-federal tax intercept
program.
|
October....Secretary Roberta Gassman spoke to local employers and inmates at the
third annual Kettle Moraine Correctional Institution Job Fair in Plymouth.
The job fair provided DWD and the Department of Corrections a chance to educate
employers, inmates, and the public about barriers inmates have traditionally faced while trying to make
a productive transition back into the workforce and the community. At the job fair, about 30 local
employers learned many offenders use their time in prison to obtain vocational training in areas such
as welding, woodworking, building services, custodial skills, auto detailing, and office software.
At the job fair, Secretary Gassman announced Wisconsin received the Building A World-Class Workforce Award
from the United States Department of Labor (DOL) and the National Association of State Workforce Agencies (NASWA).
The annual national customer service award honors outstanding achievements by state workforce agencies . The
award resulted from a partnership with DWD and the Department of Corrections to develop and deliver training for
Wisconsin Job Center staff to better serve customers with an offender background.
November…the Unemployment Insurance Division launched an Internet-based filing option for
Wisconsin’s unemployed workers. The system makes filing easier, reduces errors and minimizes delays in
payment. The system is expected to save a minimum of $240,000 taxpayer dollars per year.
December… DWD played host to labor leaders, management and government officials from the
Jeollanamdo Provincial Government of Korea. The delegation also brought along two reporters from South Korea
to document the visit. The South Korean delegation came to DWD to gain information on examples of partnerships between
industry, labor, education and government.
From left, Myung-Sook Nun, doctoral candidate from UW-Madison,
serves as interpreter, with JoAnna Richard, Lucía Nuñez, Karen Morgan and Bill Clingan. |
2003 |
Governor Jim Doyle names Roberta Gassman as
Department Secretary.

Roberta
Gassman |
January… JobNet, the State of Wisconsin's labor exchange system operated by DWS,
has now been in business for eight years. JobNet is the state's largest source of job openings and
has registered almost half a million job seekers. JobNet is available in 128 locations (including 72
Wisconsin Job Centers, plus some Health and Family Services offices and high schools) and on the Internet.
July…DWD was the lead in the resettlement efforts for Lao-Hmong refugees who have been living for many years
in a compound in Thailand. Governor Doyle directed DWD to join forces with local and community agencies to provide
job training and placement services. Bilingual staff at DWD, workforce development boards, and local and community
agencies met with individuals who were ready to enter the world of work, assessed their skills, and worked with
the business community to identify jobs for them. Wisconsin gave the refugees access to job training services
through W-2 and other community resources. Wisconsin Job Centers are Workforce Investment Act (WIA) one-stop offices providing
training and employment-related services for job seekers; and, worker
recruitment and job posting services for employers.

September… DWD played host to a delegation of young professionals from Shanghai, China.
The group visited multiple state agencies to learn about Wisconsin’s state government structure and
public programs. Two members of the delegation were mentored by the Division of Vocational
Rehabilitation for six weeks.
On September 24, 2004 the Bureau of Child Support (BCS) received notice from the federal
Office of Child Support Enforcement (OCSE) that the KIDS child support data system achieved full
federal certification. This tremendous accomplishment encompassed hundreds of automation projects.
Many of the projects were developed by workgroups of BCS and county staff working with IT staff
defining business requirements, approving automation designs, and testing. BCS was in charge of
implementation, including issuing policy directives, creating necessary documents and developing
KIDS instructions.
Also in September…the State Unemployment Insurance Tax Enterprise System (SUITES) Wage
application was implemented on September 20th. SUITES is the replacement of the core UI Tax and Wage systems and processes. SUITES moves from
non-relational mainframe information to relational databases.
The DWD Biennial Budget Request was submitted on September 15, 2004 requesting a
total of $2.25 billion in spending authority for the biennium.
October…DWD received the State Council on Affirmative Action award for excellence in
diversity achievements. The award recognizes achievement in all phases of equal employment
opportunity/affirmative action programs, disability services, retention and upward mobility.
October also marked the one-year anniversary of one of DWD’s newest services, the Disability
Navigator program, a program to cut the red tape for people with disabilities to get the work
supports and services they need to become part of the state’s workforce
December...Secretary Gassman joined veterans and DWD workers in celebrating the
60th anniversary of the Local Veteran Employment Representative Program. The program was initiated
in 1944, as part of the GI bill by then-President Franklin D. Roosevelt just days after the D-Day
Invasion of Normandy. Each year in Wisconsin, 30,000 veterans are served by LVERs
(Local Veteran Employment Representatives) and a related effort, the
DVOPs (Disabled Veterans Outreach
Program), which begun in 1980. The two programs help veterans connect to work and provide
employment services such as, counseling, testing, training and searching for job opportunities.
Seventy percent of veterans served by LVERs and DVOPs find jobs.
|
2004 |

Roberta
Gassman and Bruce Markert
DWD Secretary Roberta Gassman presents a plaque
to state veterans' coordinator Bruce Markert to commemorate the LVER
anniversary. |
On June 1, Wisconsin increased minimum wage for first
time since 1997. Hourly minimum wage increased from $5.15 to $5.70,
first of two-step increase won by Governor.
Press Release |
2005 |

Secretary Roberta Gassman introducing Governor Doyle at the June 2005
Council on Workforce Investment meeting.
|
On June 1, Secretary Gassman travels to Beloit and
Wausau, meets with low-wage workers benefiting from second increase in
minimum wage. Wage raised from $5.70 an hour to $6.50, benefiting an
estimated 200,000 low wage workers.
On September 1, Wisconsin Council on Workforce
Investment adopts new national manufacturing skill standards, making
Wisconsin the first state to officially accept the standards recommended
Manufacturing Skill Standards Council. Production workers who meet the
standards will receive certificates that verify their skills and serve
as career visas in an ever changing global economy.
On September 7, Secretary Gassman awards first in
a series of Governor Jim Doyle’s Safe Lifting Initiative grants, to help
train nurses and other health care workers in proper lifting techniques
and avoid injuries in caring for patients. Black River Falls Memorial
Hospital and Gundersen Lutheran Hospital and Riverfront, Inc., in La
Crosse are the first to receive training grants. In all, 18
demonstration projects are being funded with $325,000 in federal WIA
aid.
|
2006 |

Secretary Gassman addresses a Wausau group on the minimum wage
increase.

Secretary Gassman watching a demonstration on safe lifting in La
Crosse.
|
On February
8, Secretary Gassman outlined the Governor’s Working Family Agenda,
which was presented as part of the Governor's State Budget on February
13.BadgerCare Plus coverage for every
child, allowing low-income families to simply enroll, while
permitting those with higher incomes to buy coverage, starting at
$10 a month;
Expansion of BadgerCare Plus coverage
to include low-income adults without children;
Launch of the
Wisconsin Covenant, a
promise to Wisconsin eighth-graders that if they work hard, earn
good grades, participate in their community, and be good citizens
during high school, they will be guaranteed a spot in one of
Wisconsin’s universities or technical colleges;
Creation of the Department of
Children and Families dedicated to improving the lives of children
and families. The new agency would draw programs, such as child
support and Wisconsin Works, from DWD, and foster care and child
care licensing, from the Department of Health and Family Services. |
2007 |

Secretary Gassman speaks to 8th grade members of Boys & Girls Clubs
of the Fox Valley about the Wisconsin Covenant.
|
On June 30,
Governor Doyle Launches the new
Department of Children and Families. The new Department will be
Wisconsin’s first cabinet agency focused exclusively on promoting the
safety, economic and social well-being of kids and families of the
state.The new department brings together under
one roof 30 services currently divided between the Department of Health
and Family Services (DHFS) and the Department of Workforce Development
(DWD). View DCF
press release.
DWD program areas now include Unemployment Insurance,
Workers Compensation, Vocational Rehabilitation, Equal Rights, and
Employment and Training. |
2008 |

New signage on GEF 1 building, now home to the Department of
Workforce Development and Department of Children and Families.
|