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Directive: Homemaker
From: Charlene Dwyer
Sent: Tuesday, December 04, 2001 11:16 AM
To: DWD DVR ALL
Subject: Homemaker Directive
Purpose:
To communicate and implement
an updated definition of Homemaker.
Updated Definition of
Homemaker:
To be eligible for a
homemaker IPE outcome, an individual must meet all of the following
conditions:
- Be primarily responsible
within the family unit for cleaning, laundering, shopping, and preparing
meals.
- By independently
completing the tasks listed in one above, the individual allows a family
member or caregiver to seek, obtain or maintain competitive employment.
- Has an approved IPE with
homemaker as the vocational objective.
Individuals who do not meet
these criteria are to be referred to an independent living program for
services.
Rationale:
DVR recognizes the legitimacy
of the homemaker role in supporting, maintaining, and strengthening the family
unit. There is, however, a difference between services to homemakers and
independent living services, and this distinction must be made to determine
whether services are appropriate under the vocational rehabilitation program
or not. The new definition clarifies when vocational rehabilitation services
are appropriate and when a referral to independent living services should be
made.
By connecting an employment
outcome for caregivers, the new definition better aligns the vocational goal
of homemaker with the mission and purpose of the Rehabilitation Act.
The inclusion of
rehabilitated homemaker closures in reports to the federal government requires
weekly wage and hour reporting. The new definition will allow for Homemaker
closures that are reported to be linked to competitive employment outcomes.
The federal government sets benchmarks for DVR’s performance in the areas of
weekly wages and hours of work. The outcomes reported for homemakers impact
our statewide performance rating.
Desired Change:
- All IPEs with a vocational
goal of Homemaker will have a case note in the IRIS record clearly
describing how the criteria for a homemaker outcome is met
- No Homemaker IPE will be
approved when the Homemaker definition is not met
- Consumers not meeting the
Homemaker criteria are to be referred to independent living services; a case
note and/or other written documentation will be entered into the IRIS record
verifying the referral
- District Directors will
provide quality assurance oversight through case file reviews and IPE
reviews
- Homemaker closures will
count as successful rehabilitation closures if the individual achieves the
goals established in the Homemaker IPE
Exceptions:
No exceptions are allowed.
Field Staff Discretion:
N/A
Implementation and Duration:
Commencing on January 1,
2002, and Ongoing.
Prior Procedure/Policy:
IPEs approved and implemented
prior to January 1, 2002, will be honored provided the goal is achieved by
June 30, 2002. After July 1, 2002, all Homemaker IPEs must adhere to this
definition of homemaker to be eligible for successful rehabilitation closure.
This directive replaces all
prior policies, procedures and/or practices regarding Homemakers. For future
reference, this memorandum will be posted on the DVR Intranet under
"directives."
Accountability:
Central Office: Director, Bureau of
Consumer Services
- Distributes the new
directive to the field via a "high importance" procedural change
email
- Monitors implementation of
new Homemaker definition through communication with and feedback from
Regional Managers and District Directors
- Provides timely
approval/feedback for questions or recommended changes
- Shares approved changes with
District Directors
- Adds change memo and
additional guidance information to the DVR website and/or modifies policy
and procedure as needed
District Director
- Reviews and discusses
Homemaker definition, criteria and procedure at the field office all-staff
meeting
- Asks field staff to verify
their understanding of the procedural change and documents the discussion
and level of understanding in the minutes of the meeting
- Identifies tools needed to
implement change (e.g., equipment, additional training)
- Assures that key field staff
have the necessary understanding of the change to effect behavior change
- Provides immediate and
ongoing feedback to the BCS Director if assistance is needed in implementing
the change
- Maintains the item on the
agenda for "follow-up discussion" for a minimum of three more
staff meetings
- Provides the BCS Director
with information or seeks approval for changes in the definition, criteria
and/or procedures
- Monitors office compliance
through monthly case file reviews and through staff follow-up discussions
and other ongoing monitoring activities deemed appropriate to assure uniform
compliance
- Provides this directive and
training to new staff
- Provides refresher training
to staff as needed
Counselor
- Acknowledges receipt and
understanding of the Homemaker definition, criteria and procedures (verbal
acknowledgment documented in the minutes of the staff meeting is sufficient)
- The counselor is responsible
for communicating the change to the consumer and educating the consumer on
the importance of the change; the method of communication to the consumer
should be documented in the case file
- The counselor is responsible
for clearly documenting in the IRIS case file how the Homemaker definition
and criteria are met when developing, reviewing and approving IPEs with a
Homemaker vocational outcome
Consumer
- The consumer is responsible
for providing accurate and factual information