Whom to Contact in DVR

Physical Location and Phone/Fax Info

Central Office -- Division of Vocational Rehabilitation (DVR)
201 East Washington Avenue, PO Box 7852
Madison, WI 53707-7852
(608) 261-0050 (Voice)
(888) 877-5939 (TTY)
(800) 442-3477 (Toll Free)
(608) 266-1133 (FAX)

Leadership Staff


Administrator

Michael Greco
Email: Michael Greco
Phone: 608-261-4576

Deputy Administrator

JoAnna Richard
Email: JoAnna Richard
Phone: 608-261-0074

Bureau Director, Consumer Services

John Haugh
Email: John Haugh
Phone: 608-261-2126

Assistant Bureau Director, Consumer Services

Meredith Dressel
Email: Meredith Dressel
Phone: 608-261-0075

Bureau Director, Management Services

Enid Glenn
Email: Enid Glenn
Phone: 608-261-0073

Section Chief, Program Development

Lorie Lange
Email: Lorie Lange
Phone: 608-261-0049

Section Chief, Special Services

Allison Gordon
Email: Allison Gordon
Phone: 608-261-0079


Location and Contact Information

After reviewing the following information, if you do not find a specific contact for your concern or question (or cannot reach either the contact or back-up), you may call 800-442-3477 or email dvr@dwd.wisconsin.gov and you will receive a response within three (3) business days.

If you have an emergency, you may call the DVR general number at:

Email Information
Program Area Contact Person Phone Back-Up Phone
Accessibility
(DVR Locations)
Lenn Schneider 608-261-0081 Enid Glenn 608-261-0073
Accommodations
(Staff)
Charlie Olson 608-261-0069 Enid Glenn 608-261-0073
ADA - Americans with Disabilities Act JoAnna Richard 608-261-0074 Michael Greco 608-261-4576
Administration
(Division)
Michael Greco 608-261-4576 JoAnna Richard 608-261-0074
Administration
(Consumer Services)
John Haugh 608-261-2126 Meredith Dressel 608-261-0075
Administration
(Management Services)
Enid Glenn 608-261-0073 Allison Gordon 608-261-0079
Administrator's Office Michael Greco 608-261-4576 JoAnna Richard 608-261-0074
Affirmative Action/
Equal Opportunity
Enid Glenn 608-261-0073 Amanda Jorgenson 608-267-4411
Agreements/Memorandums of Understanding (MOU) JoAnna Richard 608-261-0074 Enid Glenn 608-261-0073
Annual Report
(DWD Secretary's Office)
Kristin Rolling 608-261-0077 JoAnna Richard 608-261-0074
Appeals Tamara Monsees 608-261-0077 Enid Glenn 608-261-0073
Appropriations Lenn Schneider 608-261-0081 JoAnna Richard 608-261-0074
Audits (State/Federal) JoAnna Richard 608-261-0074 Enid Glenn 608-261-0073
Audit Review (Vendor) JoAnna Richard 608-261-0074 Enid Glenn 608-261-0073
Auxiliary Aids Information Enid Glenn 608-261-0073 Michael Greco 608-261-4576
Blind/Visually Impaired Enid Glenn 608-261-0073 John Haugh 608-261-2126
Budget Enid Glenn 608-261-0073 Lenn Schneider 608-261-0081
Business Enterprise Program (BEP) Lorie Lange 608-261-0049 Greg Feypel 608-261-0058
Center for Consumer Payments (CCP) Lorie Lange 608-261-0049 Enid Glenn 608-261-0073
Client Assistance Program (CAP) Linda Vegoe 608-224-5070 Deb Henderson-Guenther 608-224-5071
Communication/Public Information Kristin Rolling 608-261-0077 JoAnna Richard 608-261-0074
Computer - PC Support DWD IT Solutions Center 608-266-7252 Denise Warner 715-523-2703
Confidentiality (Consumer/Staff) John Haugh 608-261-2126 Meredith Dressel 608-261-0075
Consumer Activities/Complaints John Haugh 608-261-2126 Meredith Dressel 608-261-0075
Consumer Choice John Haugh 608-261-2126 Meredith Dressel 608-261-0075
Consumer Satisfaction Survey Lorie Lange 608-261-0049 John Haugh 608-261-2126
Consumer Services John Haugh 608-261-2126 Meredith Dressel 608-261-0075
Contracts/Cooperative Agreements Allison Gordon 608-261-0079 JoAnna Richard 608-261-0074
Critical Indicators/
Performance Measures
JoAnna Richard 608-261-0074 Enid Glenn 608-261-0073
Direct Payments (Consumer) Lorie Lange 608-261-0049 Enid Glenn 608-261-0073
Emergency Evacuation (Floor Captain) Lenn Schneider 608-261-0081 Ralph Mikell 608-261-0050
Employee Assistance Program (EAP) Enid Glenn 608-261-0073 Lorie Simmons 608-261-4424
Evaluation Standards Allison Gordon 608-261-0079 Enid Glenn 608-261-0073
Federal Regulations & State Laws Michael Greco 608-261-4576 JoAnna Richard 608-261-0074
Fiscal/Procurement Services Lorie Lange 608-261-0049 Enid Glenn 608-261-0073
Grants Management/Monitoring JoAnna Richard 608-261-0074 Enid Glenn 608-261-0073
Health & Safety Issues Enid Glenn 608-261-0073 Lenn Schneider 608-261-0081
Independent Living Council & State Plan Enid Glenn 608-261-0073 JoAnna Richard 608-261-0074
Information Technology (IT) Denise Warner 715-523-2703 Audrey Merten 920-929-7161
Internet/Intranet Coordination Audrey Merten 920-929-7161 Enid Glenn 608-261-0073
IRIS Allison Gordon 608-261-0079 Enid Glenn 608-261-0073
Legislation JoAnna Richard 608-261-0074 Michael Greco 608-261-4576
Legislative Contacts Michael Greco 608-261-4576 JoAnna Richard 608-261-0074
Media/Public Information Kristin Rolling 608-261-0077 John Dipko 608-266-6753
Native American Partnership Tom Draghi 608-261-2126 John Haugh 608-261-2126
New Employee Orientation Michael Greco 608-261-4576 JoAnna Richard 608-261-0074
Newsletter Kristin Rolling 608-261-0077 Audrey Merten 920-929-7161
Order of Selection (OOS) John Haugh 608-261-2126 Meredith Dressel 608-261-0075
PCard (Procurement) Lorie Lange 608-261-0049 Enid Glenn 608-261-0073
Personnel Procedures Charlie Olson 608-261-0069 Enid Glenn 608-261-0073
Policy Manual JoAnna Richard 608-261-0074 John Haugh 608-261-2126
Program Data Allison Gordon 608-261-0079 John Haugh 608-261-2126
Publications/Forms Kristin Rolling 608-261-0077 Audrey Merten 920-929-7161
Quality Assurance Allison Gordon 262-521-5316 JoAnna Richard 608-261-0074
Quality Assurance (Fiscal) Lorie Lange 608-261-0049 Enid Glenn 608-261-0073
Records Management
(Consumer)
Michael Greco 608-261-4576 Kristin Rolling 608-261-0077
Records Management
(Staff)
John Haugh 608-261-2126 Meredith Dressel 608-261-0075
Rehabilitation Technology Services (Consumers) John Haugh 608-261-2126 Meredith Dressel 608-261-0075
Social Security Programs Gina Haupt 608-261-0059 Enid Glenn 608-261-0073
SSI/SSDI Cost Reimbursements Gina Haupt 608-261-0059 Audrey Merten 920-929-7161
Space Planning JoAnna Richard 608-261-0074 Lenn Schneider 608-261-0081
State Plan/
Strategic Plan
JoAnna Richard 608-261-4576 Michael Greco &
Enid Glenn
608-261-4576
608-261-0073
Ticket to Work Gina Haupt 608-261-0059 Enid Glenn 608-261-0073
Training/Staff Development Lorie Lange 608-261-0049 Robert Hovey 608-261-0065
Transition (IDEA) Meredith Dressel 414-874-1660 Allison Gordon 414-750-0160
Travel
(In-State)
JoAnna Richard 608-261-0074 Kristin Rolling 608-261-0077
Travel
(Out-of-State)
Michael Greco 608-261-4576 Kristin Rolling 608-261-0077
Wisconsin Rehabilitation Council (WRC) Kristin Rolling 608-261-0077 Michael Greco 608-261-4576
Work Incentives John Haugh 608-261-2126 Meredith Dressel 608-261-0075
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