You are required to perform at least four work search actions for each week you want to be paid unemployment benefits, unless the department clearly tell you that your work search is "waived" and you do not have to look for work.
Examples of Valid and Invalid Work Search Actions (list is not all-inclusive):
Valid Work Search Actions
- Mandatory JCW Registration
- Submitting résumé or application to employer
- Taking civil service exam(s)
- Non-mandatory re-employment services
- Registering with placement facility or head hunter
- Posting résumé on employment website
- Meeting with career counselor
- Participating in job interview
- Participating in weekly professional networking group
- Taking WorkKeys exam
Invalid Work Search Actions
- Viewing job leads (but not applying)
- Contacting employer to learn that no openings exist/applications are not being taken
- Submitting application to same employer within 4 week period (unless a new job becomes available/posted)
- Subsequent/duplicate posting of résumés on job search websites (unless part of application for specific job)
- Submitting application for work that is not reasonable considering your training, experience, duration of unemployment, and availability of jobs in your labor market.
You must keep a work search log documenting your work search actions for each week you claim benefits. The work search actions documented should contain enough detail to allow for verification by the department. If the action was a business or employer contact, details should include the date of contact, position applied for, business/employer name, name and title of person contacted, method of contact, and result of contact. If an application was submitted online, document the information above as well as the website/URL, the job number, and/or save the confirmation received after submission. The department may request evidence of your work search actions at any time. Keep copies of your work search logs for 52 weeks.
If you file your weekly claims online, you will submit your work search actions directly into the application when completing your weekly claim. To file online, go to https://my.unemployment.wisconsin.gov.
If you file your weekly claim by telephone, you must submit your work search log for the week by mail or fax. Send a copy of your work search record for the week claimed by:
- Mail: PO Box 7905, Madison, WI 53707
- Fax: 608-327-6499
No payment will be released until your work search log has been received and validated by the department. If you need work search instructions or a sample of the work search log, go to https://my.unemployment.wisconsin.gov logon using your username and password, and click on the "get work search log" link. If you do not have a username and password, you will have the chance to create one.
Falsely reporting any information on your work search record may be an act of concealment. (See Part 7: Fraud and Quality Control.)
Registration for Work
If you are required to perform a weekly work search or if you work less than full-time (32 hours or more per week) you must register for work (which includes completing a résumé) with Wisconsin Job Service online at https://JobCenterofWisconsin.com/ui within 14 days of the date you completed your application for UI benefits.
If you fail to register by the deadline provided, you will not be eligible for benefits for any week prior to the date you registered. If you have questions or feel you should be waived from the requirement, contact a Claims Specialist.
If you have previously registered, you must logon to https://JobCenterofWisconsin.com/ui to verify that your registration and résumé have not expired.
If you are applying for Wisconsin UI Benefits from another state and Wisconsin tells you to register for work or report in person, you should go to the public employment office nearest your home.
For re-employment services logon to https://JobCenterofWisconsin.com or contact your nearest Job Center. To locate the nearest Job Center call 1-888-258-9966 toll free or search online at http://JobCenterofWisconsin.com/directory. If you reside in another state contact the nearest public employment office.
If you are registered with Wisconsin Job Service, are required to seek work, and reside in Wisconsin or a border ZIP code, you are required to complete an online orientation and assessment. When you complete the orientation and assessment, you will be notified whether you have additional requirements to participate in re-employment services. Participation in re-employment services is intended to help you return to work faster.
If you fail to participate in the re-employment services, you may lose benefits. If you cannot participate within the deadline given, contact the Job Center immediately to reschedule.
Participation in any of these mandatory re-employment services will satisfy your work search for the week in which you participate. However, attending other employment workshops on your own can only be considered one work search contact, even if the workshop is conducted by a Job Center.
Updated: April 18, 2017