Handbook for Claimants

Publication Number: UCB-10-P

- Handbook Updates -

March 28, 2014: Printable Version and Contact Page:  Change in Claims Specialist business hours.
March 24, 2014: Part 3: Weekly Claim Certification SSDI question updated.
Update History

READ THIS HANDBOOK: It contains important information and instructions about your eligibility for benefits and how to protect your rights to those benefits under the Wisconsin unemployment insurance law.  YOU ARE RESPONSIBLE FOR KNOWING ALL THE INFORMATION PROVIDED IN THIS HANDBOOK.

Table of Contents

Why We Need Your Social Security Number

Part 1: Security Credentials, Social Security Number & Your Address

Part 2: To Reapply for Benefits

Part 3: Filing a Weekly Claim Certification

Part 4: Work Search, Registration for Work and Reemployment Services

Part 5: Computing Benefit Entitlement

Part 6: Eligibility Issues

Part 7: Fraud and Quality Control

Part 8: Your Unemployment Records

Hours of Operation and Telephone Numbers

Chapter 108 Wisconsin Statutes

DWD is an equal opportunity employer and service provider. If you do not have Internet access, if you have a disability and need information in an alternate format, or if you need this handbook translated to another language, please call Toll Free 1-800-494-4944 or TTY 1-888-393-8914.

The Unemployment Insurance (UI) Handbook for Claimants (UCB-10-P) is available for viewing and printing online at: http://dwd.wisconsin.gov/uiben/handbook

For more detailed information go online to: http://unemployment.wisconsin.gov or contact a claims specialist.

Updated: March 28, 2014